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Drop-In Housing Help Clinic

HRC’s Housing Help Drop-In Clinic provides housing help services, without an appointment, to anyone experiencing an issue with their housing. The Clinic is comprised of the Resource Room, Vacancy Listings, Brief Services, and Outreach.

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Eviction Prevention

HRC services prevent housing loss through tenant education, empowerment, connection to support, and financial assistance. HRC provides Housing Support and Counselling to households experiencing, or at risk of eviction resulting from a variety of factors such as:

  • Low income (precarious employment, inadequate income support)
  • Eviction Proceedings (legal or illegal)
  • Landlord and tenant issues or disputes
  • Inappropriate or unsuitable housing
  • Discrimination
  • Rent or utility arrears
  • Credit, debt, or financial management concerns
  • Relationship breakdown

HRC provides services to prevent eviction, and to increase housing stability by working with individuals and households to identify, address, and resolve the issues that affect their ability to maintain their current housing or secure new housing.

The specific services provided depend on the circumstances and goals of individuals or households and may include, but are not limited to:

  • Screening, assessment and service prioritization
  • Support, guidance, case planning and goal setting
  • Advocacy and mediation with landlords and utility providers
  • System navigation support
  • Assistance to apply for income support such as OW, ODSP, EI, CPP, OAS, GIS
  • Assistance to apply for Community Housing, Rent Supplements and Portable Housing Benefits
  • Emergency Financial Assistance
  • Budgeting for housing
  • Referral to legal support
  • Shelter diversion and referral

Our Team

Annie Hedden

Program Manager Housing Resource Centre & Community Service Orders

Andrea Holtrust

Housing Help Clinic Coordinator and Community Service Orders Coordinator

Auden Palmer

Housing Counsellor

Leigh Carrod

Housing Counsellor

Olivia Kunzel

Housing Locator

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