Housing Help

HRC’s Housing Help is a free service where you can stop by without an appointment. It’s for anyone who’s having a hard time with housing, no matter the reason, including:

  • Low income (precarious employment, inadequate income support)
  • Eviction Proceedings (legal or illegal)
  • Landlord and tenant issues or disputes
  • Inappropriate or unsuitable housing
  • Discrimination
  • Gas and electricity arrears
  • Ontario Electricity Support Program (OESP)
  • Budgeting for housing
  • Relationship breakdown

Housing Help Drop-In services include:

    • Housing Searching and Housing Search Tools (Intent to Rent forms, Housing Search Checklists, etc.)

    • Budgeting for housing

    • Information and education for tenants

    • Help with landlord and tenant issues

    • Advocacy, negotiation, and mediation with utility providers (Electricity, Water/Sewer, heat) and landlords

    • Help with rental applications, including Community Housing Applications (RGI, Affordable Housing)

    • Referrals to other community, government, legal, and social service programs

    • Referrals to HRC Housing Counsellors

    • OESP Applications (Ontario Electricity Support Program)

    • Information about financial assistance and homelessness prevention funds

No appointment is needed!

Housing Help Clinic hours are:

Monday, Tuesday, Thursday, Friday

9:30am – 11:30am and 1:00pm – 3:30pm (Wednesdays closed)

Resource Room Hours:

Monday, Tuesday, Thursday, Friday

9:00am – 12:00pm and 1:00pm – 4:00pm (Wednesdays closed)

When you come to the drop-in please bring any documents you think will be helpful, including ID, eviction notices, rent receipts, utility bills, rental application forms, paystubs, OW/ODSP statements, etc.

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CCRC will be closed all day on Tuesday, September 30th for the National Day of Truth and Reconciliation

CCRC will be closed at noon on December 24 - January 2nd, 2026. We'll reopen January 5th for regular hours.

Due to the region declaring a significant weather event - CCRC will be closed for in person service on Wednesday January 15th 2026.

Please stay safe! 

CCRC will be closed at 3 pm on Friday, August 29 and all day Monday, Sept 1 for the Labour Day Weekend

CCRC will be closing at 3 pm on Friday August 1st and all day Monday August 4 for the Civic Holiday weekend.

CCRC will be closing at 3 pm on Friday, October 10, 2025 and all day Monday, October 13 for Thanksgiving Weekend