Housing Help

HRC’s Housing Help is a free service where you can stop by without an appointment. It’s for anyone who’s having a hard time with housing, no matter the reason, including:

  • Low income (precarious employment, inadequate income support)
  • Eviction Proceedings (legal or illegal)
  • Landlord and tenant issues or disputes
  • Inappropriate or unsuitable housing
  • Discrimination
  • Rent or utility arrears
  • Credit, debt, or financial management concerns
  • Relationship breakdown

Housing Help Drop-In services include:

  • Housing Searching and Housing Search Tools (Intent to Rent forms, Housing Search Checklists, etc.)
  • Budgeting for housing
  • Information and education for tenants
  • Help with landlord and tenant issues
  • Advocacy, negotiation, and mediation with utility providers (Electricity, Water/Sewer, heat) and landlords
  • Help with rental applications, including Community Housing Applications (RGI, Affordable Housing)
  • Referrals to other community, government, legal, and social service programs
  • Referrals to HRC Housing Counsellors
  • OESP Applications (Ontario Electricity Support Program)
  • Financial assistance and homelessness prevention fund applications

No appointment is needed!

Housing Help Clinic hours are:  
Monday – Friday
9:30am – 12:00pm  and  1:00pm – 3:30pm

When you come to the drop-in please bring any documents you think will be helpful, including ID, eviction notices, rent receipts, utility bills, rental application forms, paystubs, OW/ODSP statements, etc.

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CCRC will be closed all day on Tuesday, September 30th for the National Day of Truth and Reconciliation

CCRC will be closed at noon on December 24 - January 1st, 2025. We'll reopen January 2nd for regular hours.

Due to the region declaring a significant weather event - CCRC will be closed for in person service on Thursday February 13.

CCRC will be closed at 3 pm on Friday, August 29 and all day Monday, Sept 1 for the Labour Day Weekend

CCRC will be closing at 3 pm on Friday August 1st and all day Monday August 4 for the Civic Holiday weekend.

CCRC will be closing at 3 pm on Friday, October 10, 2025 and all day Monday, October 13 for Thanksgiving Weekend