Privacy Statement

 
Community Counselling and Resource Centre (CCRC) is committed to protecting the privacy  of our donors, members, clients, staff, and volunteers and maintaining the confidentiality of their personal information by following responsible information handling practices in keeping with privacy laws.
 
Community Counselling & Resource Centre operates the website www.ccrc-ptbo.com, which provides information about CCRC and our services. Through the website, you can request more information about the agency, provide feedback and make other comments and inquiries. Modern information and communication technologies support the activities of CCRC. 
 
Our Privacy Statement covers CCRC and its website:
 
Community Counselling and Resource Centre
Address:            459 Reid Street
City, Prov:           Peterborough, ON
Postal Code:     K9H 4G7
Country:              Canada
Website:             www.ccrc-ptbo.com
 
 

Anonymous Access

You can access our Website home page and browse our site without disclosing your personal data.  We collect information about you ONLY if you volunteer it.
 
 

Your Choice

Our website enables you to communicate with us.  We collect personal data you volunteer on-line through e-mail messages, e-newsletter subscription, or on-line donations, or when you access our programs and services, in order to better meet your program, service or information needs. Unless you choose to provide personal information to us, we do not collect any identifying information about you. Our internet servers automatically receive and record the Internet Protocol (IP) address of the computer that has contacted our web site. We make no attempt to link these addresses with the identity of individuals contacting our site. Servers may record statistical information such as types of operating systems, time and duration of visit, and pages requested. These statistics are gathered and used collectively and no individuals are identified. The information is used to improve the content of this site and is not shared with other organizations.
 
 

E-mail and mailing list subscriptions

When you subscribe to an e-mail mailing list hosted by CCRC, you must supply an e-mail address. This e-mail address is used to deliver the mailing list messages to you. Your e-mail address will not be disclosed to any other mailing list subscriber, organization, web site, or government agency. If you do not wish to receive these e-mail messages, please contact us at ccrc@ccrc-ptbo.com. If you supply us with your mailing address, you may receive mailings from us with important information about CCRC programs and services for which you have registered, or showed an interest in. You may also receive periodic mailings from us with information about other CCRC programs and services that may interest and benefit you. If you do not wish to receive these other mailings, please contact us at 705-742-4258.
 
 

Links to Other Websites

We have provided a number of links to third party sites. CCRC assumes no responsibility for the information practices of sites you are able to access through our site. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.
 
 

Information Sharing

We do not sell, rent, or barter personal information. We will not disclose your personal information to anyone else without your prior knowledge and consent, except when required by law.
 
 

Confidentiality / Security

CCRC maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you. CCRC staff and volunteers having access to personal data are required to respect the confidentiality of personal data and handle personal information responsibly.
 
 

Privacy Policy

Personal information may be provided to us through correspondence, program donations, pledge cards or other forms of communication.  Such information may be recorded for the purpose of administrative processing, receipting a donation, recognizing a contribution, registering participation in a program / service or other event, or responding to information requests. This policy is binding on all personal information that is provided directly to CCRC or through generic forms or processes under our auspices. CCRC will not provide or share personal information with third parties unless:
  • The person(s) authorize us to share the information.
  • Sharing the information is necessary to process a donation, for example to process a credit card transaction; or
  • We are required by law.
 
 

Privacy Officer

The Community Counselling and Resource Centre’s Privacy Officer shall be the Manager, Finance, Administration and Communications. The Privacy Officer is responsible for ensuring that the Privacy Legislation is complied with through the ongoing review of our information systems and procedures. If you have questions about CCRC’s privacy policies, please contact the Manager, Finance, Administration and Communications, at ccrc@ccrc-ptbo.com.