For almost 60 years, Community Counselling and Resource Centre (CCRC) has provided professional, caring services that make a positive and lasting difference in people’s lives and within the community.
 
CCRC is a charitable, non-profit, community-based agency, accredited by Family Services Ontario and Credit Counselling Canada. We are proud to be a Member Agency of the United Way of Peterborough and District.    
 
 
Our Vision
CCRC exists to make a positive and lasting difference in people's lives.
 
 
Our Mission
CCRC helps people strengthen their lives and promotes community well-being.  
 
We do this through services that offer counselling, support and resources to assist with personal well-being, credit and financial management, access to housing and connection with the community.
 
 
Our Values
We promote individual and community well-being through:  
 
Respect
Meeting people with caring, compassion, acceptance  
 
Commitment to Clients
Offering high quality, supportive, accessible, and integrated services  
 
Commitment to Community
Addressing issues including those related to poverty and social justice which affect our clients, through involvement in partnerships, education and advocacy  
 
Leadership
Providing expertise and support to identify and respond effectively to emerging needs relevant to our purpose  
 
Volunteerism
Recognizing the importance of volunteerism
 
 
Our Strategic Commitments  
 

STRATEGIC PRIORITIES AND GOALS: 2017- 2020

1. Strengthen Sustainability

Continue Board commitment to resource development and fundraising

Seek innovative, creative, resource development approaches that do not put vulnerable clients at risk

Develop and manage resources to respond to pressing service needs while maintaining sustainable workloads

Measure and communicate the impact of services

Develop partnerships and collaborations that enhance services and are sustainable

 

2. Continue Client-Centred & Social Justice Approach

Advocate for clients’ needs

Reduce wait-times and increase access to services

Deepen understanding and commitment to diversity and inclusivity

Address social injustices related to client needs, such as poverty and violence

Influence public policies related to clients’ needs

 

3. Invest in Staff, Student and Volunteer Resources

Maintain a positive, caring culture

Commit resources to maintain a skilled, competitive workforce

Enhance opportunities for nimble, flexible action

Enhance use of technology to support service delivery

Enhance volunteer engagement